Service & support

Edge polishing machine service & support

U.S.-based installation, training, troubleshooting, parts and maintenance for Bermaq and Kuper Euracryl machines — from people who polish on them every day. When yours needs help, you talk to someone who knows it.

Installation

Delivery, leveling, power and air hookup, and first-run setup on your floor.

Training

Hands-on operator training on your own parts, from tool changes to finish settings.

Remote troubleshooting

Teleservice-equipped machines can be diagnosed remotely by our team and the factory.

Parts

Genuine Bermaq and Kuper Euracryl replacement parts sourced through CNL.

Tooling

Diamond tooling, replacement inserts and resharpening for any brand.

Tooling service →

Preventive maintenance

Scheduled checks that keep edges consistent and avoid unplanned downtime.

Warranty & service request

Report an issue with your machine and we'll get back to you with next steps.

Urgent?

(562) 293-7208

We answer from the shop floor.

We support the Bermaq AMI-C, Bermaq AM2-i, Kuper Euracryl ABP 310 and the Euracryl Cube portable line from our Orange, California shop. Considering a new machine? Book a demo.

Service request

Tell us what you need

Include your machine model and serial number if you have it. Photos or a short description of the issue help us respond faster. Not sure of the model? See our machine lineup or contact us.

Optional — drawing, photo or PDF, up to 8 MB.

Or call (562) 293-7208 — we answer from the shop floor.